At Cayuse, the security, availability, and confidentiality of your research data are our top priority. We’re committed to maintaining best-in-class security, compliance, and transparency at every level.
Security
Keeping your data safe
Best-in-class availability
All servers monitored at all times for processes, load, performance, services, users, network I/O, and CPU/memory. With environmental controls in place to safeguard against water, fire, electrical, and climate hazards.
SOC 2 & ISO 27001 certified
Type 2 SOC 2 and ISO 27001 audited and certified security program, extending to include HITRUST i1. Our compliance with rigorous industry standards demonstrates our dedication to secure operations and data protection.
Secure cloud infrastructure
24/7 SaaS engineering infrastructure powered by AWS with the highest level of security-controlled and monitored physical access, redundant high-speed networking, and enterprise-class operational safeguards.
Confidential, encrypted data transmissions
All data transmissions between Cayuse and customers are encrypted in accordance with modern TLS standards.
Built for the future of research
Overview
We maintain strict compliance with industry standards, including ISO 27001, SOC 2 Type 2, and the General Data Protection Regulation (GDPR). All data transmissions are encrypted to ensure confidentiality and integrity.
ISO 27001
Cayuse has achieved ISO 27001 certification—an international standard that demonstrates our commitment to managing information security systematically and consistently.
SOC 2 Type 2
Our SOC 2 audit validates that Cayuse has the proper controls in place to protect customer data across security, availability, and confidentiality criteria.
GDPR
We comply with the General Data Protection Regulation (GDPR) and apply its principles across our platform to ensure transparency, accountability, and user control.
Performance
99.9% guaranteed uptime
With 99.9% guaranteed uptime, Cayuse ensures your team has uninterrupted access to the tools they need—whether submitting proposals, managing protocols, or tracking awards. Our databases and file attachments are backed up nightly, with database server snapshots taken every 30 minutes.
Get In touch
Ready to learn more?
Let’s talk about how Cayuse can support your research with a secure, reliable solution.
Powering smarter research workflows
