eRA software implementation
Launch in months, not years
#1 in completed implementations
among vendors in the last two years
175+
ERP system integrations completed
700+
data migrations completed
97%
customer satisfaction rating
from homegrown & legacy systems
Better research administration software implementations
On‐time, on‐budget implementation is our commitment to you. We achieve this with a documented resource planning process that lays out which resources will be required from your organization and when, enabling you to effectively plan and manage your team.
We start by thoroughly assessing your current procedures and recommending improvements based on our vast experience with research teams of all sizes. Our in‐house experts will guide and assist you every step of the way.
“We especially appreciated the solution implementation—it was fast and well-supported. They had it up and running quickly, which exceeded our expectations.”
Mark Douse, Ph.D.
Director of the Office for Research Committee Support
Your dedicated project manager keeps each step of the process on track
1. Discovery
- Review current business processes
- Interview SME/stakeholders
- Identify potential data
- conversion requirements
- Document anticipated process changes
- Map needed system integrations
2. Configuration
- Configure Cayuse based on requirements
- Develop integrations
- Develop data conversions
- Test configured instance
- Deliver configured instance
3. Delivery
- Final data load
- Final power user training
- Production version of configured
- Cayuse proposal solution
- Interfaces with critical third‑party systems
- Training and system
4. Roll Out
- Execute campus rollout strategy
- Change management assistance as needed
- Transition to ongoing support and maintenance
Key benefits of Cayuse’s implementation process:
Guaranteed cost up front
Your organization won’t be surprised with charges down the line like other vendors.
Fastest time to value
Get up and running in as little as 5 weeks, depending which application(s) you’ve chosen.
Fully mapped process
We provide a detailed roadmap and commitments required from your team.
Get a dedicated team
You’re our priority. We dedicate at least three members to your project for up to 850 hours.
Stay ahead of the curve
Average implementations take just a few months, instead of years with other vendors.
“The implementation team at Cayuse was very professional. They were calm, personable, and had great knowledge. They listened to our needs and always followed through with an abundance of patience.”
Kris A. Monahan, Director of Sponsored Projects & Research Compliance
Dependable, best-in-class support
99.9%
software uptime
53
minutes
average ticket response time
4.9
business days
average ticket resolution time
Over 670 top global research organizations trust Cayuse
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See why over 670 research organizations use Cayuse