Frequently Asked Questions
What is being announced to customers, partners and the market?
Cayuse and iMedRIS will announce to customers and partners on Monday, November 15 and to the market on Tuesday, November 16 that Cayuse intends to acquire iMedRIS and will combine to create the most complete and integrated research administration solutions platform in the market.
Why did Cayuse acquire iMedRIS?
The acquisition of iMedRIS and the combined companies offers organizations the most robust and connected research administration cloud platform in the market, and further enables Cayuse to be well positioned to support hospital and health systems and government agencies while positioning the organization as the leader in the Risk Management category.
This acquisition demonstrates Cayuse’s steadfast and continued commitment to providing research administrators and leaders the best and most comprehensive solutions to meet their current and future needs. Both companies share a common mission to drive the highest level of performance and efficiency and have led product strategies in alignment with market and customer needs.
What happens to my current products (Cayuse and iMedRIS)?
We remain committed to ensuring our customers have the proven technology and quality support they need to better manage their research organizations. You will not see an interruption of service with your current products. You can expect the same level of service or better as we leverage our combined resources and capabilities to continue to deliver innovative solutions to you and your organization. Bringing together the strengths of Cayuse and iMedRIS will offer research administrators and leaders an unrivaled depth of capabilities and unparalleled industry expertise. You will have the benefit of accessing all your research administration solutions on the integrated Cayuse platform, while continuing to receive world class support and customer service.
We will continue to support all iMedRIS modules and active implementations, allowing you a path to consolidate platforms so you can leverage the industry’s only fully integrated, end-to-end research administration software from a single vendor.
Who should we contact for support?
You should have received an email from your new Cayuse representative with all pertinent information related to any support-related questions. If you have not received a communication or have any specific solution needs, please contact Cayuse support.